Intelen is a technology and intelligent software provider active globally in the field of customer engagement & loyalty; combined with behavioral energy efficiency - focusing in the energy utilities sector. Our approach / framework includes game mechanics (gamification), personalization, powerful data analytics, customer awareness and segmentation, consumption patterns and disaggregation.
Some of the main benefits that our solutions (Intelen DiG: white label, fully modular award winning web and mobile app.) will provide to Utilities are the following:
-Increase customer satisfaction and loyalty - Become more customer-centric and personalized.
-Educate your customers on energy efficiency and at the same time reduce operational costs (cost-to-serve).
-Transform users from energy consumers to consumers of energy related services and promote targeted cross-selling activities.
-Drive sales through data-driven marketing.
Moreover, DiG digital services are accompanied by our consulting / analytics services which provide additional benefits to our customers. Our insights lead to cross-selling opportunities (through our brand new "DiG Marketplace" which employs virtual currency) and targeted marketing campaigns, thus, maximizing your organization's profit through this new revenue stream.